Zyora · Luxury in Every Thread
Privacy Policy
Effective Date: June 21, 2026
At Zyora, your privacy is as important to us as the craftsmanship in every garment we create. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit zyora.maattam.co.in or engage with our services. By using our website or booking a consultation, you agree to the practices described in this policy.
Information We Collect
We collect information in the following ways:
| Type of Information | Examples |
|---|---|
| Personal Identification | Full name, phone number, email address |
| Measurement Details | Body measurements provided during consultation for garment customisation |
| Order & Payment Info | Order history, advance payments, billing details (we do not store card details) |
| Communication Records | Messages sent via our contact form, WhatsApp, or email |
| Usage Data | IP address, browser type, pages visited, time spent on site (via cookies/analytics) |
| Photos (with consent) | Images of finished garments for portfolio use, only with your explicit approval |
How We Use Your Information
We use the information we collect for the following purposes:
- To process your orders and create custom garments tailored to your measurements and preferences.
- To communicate with you regarding consultations, order updates, delivery timelines, and appointments.
- To respond to your enquiries submitted through our contact form, WhatsApp, or email.
- To send you information about new collections, offers, or events from Zyora (you may opt out at any time).
- To improve our website experience based on how visitors interact with our pages.
- To comply with applicable legal and regulatory obligations.
Sharing of Your Information
Zyora does not sell, rent, or trade your personal information to any third party. We may share your data only in the following limited circumstances:
- Service providers: Trusted partners who assist with delivery, payment processing, or website hosting — bound by confidentiality agreements and permitted to use your data only for specified purposes.
- Legal compliance: When required by law, court order, or to protect the rights and safety of Zyora or others.
- Business transfers: In the event of a merger, acquisition, or sale of assets, your data may be transferred with appropriate notice provided to you.
All third parties we work with are expected to handle your data with the same level of care and confidentiality that Zyora upholds.
Cookies & Tracking Technologies
Our website uses cookies — small text files stored on your device — to enhance your browsing experience and help us understand how visitors use our site.
| Cookie Type | Purpose |
|---|---|
| Essential Cookies | Required for basic website functionality (e.g. navigation, security) |
| Analytics Cookies | Help us understand visitor behaviour and improve our website (e.g. Google Analytics) |
| Preference Cookies | Remember your settings and preferences for future visits |
You can control or disable cookies through your browser settings at any time. Please note that disabling certain cookies may affect the functionality of our website.
Data Storage & Security
Your personal information is stored securely on our website servers, which are hosted through WordPress and protected by industry-standard security measures. We take the following steps to protect your data:
- HTTPS encryption across all pages of our website.
- Restricted access to personal data — only authorised Zyora team members can view it.
- Regular review of our data handling practices to ensure compliance and security.
- Measurement and order data are retained only for as long as necessary to fulfil your order and any after-service requirements.
Your Rights & Choices
You have the following rights with respect to your personal data held by Zyora:
Right to Access
Request a copy of the personal information we hold about you.
Right to Correct
Ask us to update or correct inaccurate information about you.
Right to Delete
Request the deletion of your personal data, subject to any legal obligations.
Right to Opt Out
Unsubscribe from marketing communications at any time, without affecting our service to you.
Right to Portability
Request your data in a structured, commonly used format where technically feasible.
Right to Object
Object to certain uses of your data, such as direct marketing.
To exercise any of these rights, please reach out to us through our Contact Page. We will respond to your request within a reasonable timeframe.
Children's Privacy
Our website and services are not directed at children under the age of 13. We do not knowingly collect personal information from minors. If you believe a child has provided us with personal data, please contact us immediately and we will take steps to delete that information.
Changes to This Policy
Zyora may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. When we make significant changes, we will update the effective date at the top of this page. We encourage you to review this page periodically to stay informed about how we protect your information.
Continued use of our website after any changes to this Privacy Policy constitutes your acceptance of the revised terms.
Questions About Your Privacy?
If you have any questions, concerns, or requests regarding this Privacy Policy
or how your data is handled, we'd love to hear from you.
Zyora · Luxury in Every Thread · Kerala, India